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BASIC INFORMATION
Customer support
Email Address
Yes
Live Chat
No
Phone Support
No
Games
Slot Games
200+
Live Games
0
Slots
200+
Betting options
Software Providers
PAYMENT INFORMATION
Min Deposit
$20
Min Withdrawal
$100
Withdrawal Time
Up to 10 business days
Deposit methods
Currencies
USD, AUD, CAD
Launched in 2023 A Big Candy Casino is accessible to players worldwide. With a roster of over 200 games, the casino falls below the industry standard in variety.
This Big Candy Casino review will examine the platform from different perspectives and give an honest evaluation. We'll scrutinize the types of games on offer and assess the platform's intuitiveness.
Additionally, the payment options available will be discussed, as will the casino's security protocols. Regulatory compliance and licensing will also be part of our examination. These elements will be compared to industry benchmarks to give a balanced view.
In the final section of our review, we'll evaluate the overall appeal of the platform. We'll ask the question: just how sweet is this "Big Candy"?
Our goal is to equip potential players with the knowledge to make informed decisions. By covering these areas, we'll gauge how this new casino stacks up against more established competitors.
Let's turn our attention to the game offerings at A Big Candy. The platform features around 200 games.
Although modest in size, this collection is straightforward to navigate. Scrolling down the home page reveals various categories:
For ease of selection, video slots can be sorted by features or themes, enhancing the user's search.
The casino offers a range of themes in its slot titles. For fans of Asian culture, games like Panda's Gold, Lucky Tiger, and Pig Winner are featured.
History enthusiasts can enjoy titles such as Caesar's Empire, Aztec's Treasure, and Cleopatra's Gold. In the Fantasy category, Witchy Wins, Stardust, and Asgard are popular choices. However, full-game exploration requires registration, which may deter some users.
When it comes to card games, the selection is noticeably limited, with just five titles. You will find Baccarat, Blackjack, and Poker.
Unlike many competitors, the platform lacks a Live Dealer section. This limitation could be a significant drawback for some players.
Additionally, there's no information about the game providers. So, players cannot judge the quality and fairness of the games they play.
Navigating through A Big Candy Casino's website reveals a simple design. The dark background contrasts with a large logo in white and red.
A Big Candy Casino's interface attempts to capture attention through vibrant elements. Numerous big, bright buttons populate the interface, adding a somewhat chaotic feel.
One unique feature is the dynamic tables displaying recent winners, although they appear overly vivid. This plethora of bright buttons and dynamic tables can overwhelm users.
Strikingly, there's no information about the casino's ownership or licensing on the home page. This absence of essential information raises questions about transparency. Overall, the user’s experience could be enhanced by making some improvements to the platform.
A Big Candy lacks a dedicated mobile app but offers browser-based mobile gaming. All 200 games available on the desktop site can be accessed via mobile browsers.
The mobile compatibility is reasonable, allowing for gameplay on various devices. Despite this, the absence of a mobile app might disappoint some users.
The design's responsiveness on mobile platforms is crucial for seamless gaming and quick navigation. While the interface largely mirrors the desktop version, the mobile experience seems a tad constrained due to screen size.
Performance on mobile devices is adequate, though not groundbreaking, which aligns with the casino's overall theme. To sum up, the mobile experience is functional but leaves room for improvements.
In the realm of promotions and bonuses, A Big Candy presents a somewhat mixed bag. The casino offers a 345% bonus along with 30 free spins as a headline promotion.
These spins are designated for a game called Gem Fruits, adding a thematic touch. However, there's an inconsistency in the minimal deposit required. The promotions page states $50, while the terms page says $30.
The promotional code for claiming this offer is 345GEMS, useful for those keen to partake. The 45% bonus plus 30 spins comes with a 30x playthrough requirement – standard for the industry.
The cashout limit for this bonus stands at $10,000. Plus, you can only use this bonus to play slots and Keno games on the platform.
The free spins have to be wagered 30 times before you can withdraw any winnings. This is the same playthrough requirement as the bonus offer.
While the promotional offers are appealing on the surface, some confusing elements need clarification. The inconsistency in minimum deposit information could benefit from greater transparency.
Exploring A Big Candy's Loyalty program, one thing is clear: the casino keeps things a bit mysterious. The platform does not provide much information on how to advance in the VIP program.
So, players may feel confused about the criteria of the different VIP levels. While the program offers a variety of perks across levels, how to get to them remains a bit of a puzzle.
However, the benefits they outline are pretty enticing. Let's break it down.
Even at the basic 'Depositor' level, you can enjoy an appreciation chip and daily free spins. You also get up to 30% weekly insurance and a birthday bonus.
As for comp points redemption, that's a universal yes across all VIP levels:
|
Benefits |
Depositor |
VIP 1 |
VIP 2 |
VIP 3 |
VIP 4 |
VIP 5 |
|
Appreciation Chip |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Daily Free Spins |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Weekly Insurance |
Up to 30% |
Up to 30% |
Up to 30% |
Up to 30% |
Up to 30% |
Up to 30% |
|
Birthday Bonus |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Comp Points Redemption |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Monthly Insurance |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Dedicated VIP Host/Support |
No |
No |
No |
Yes |
Yes |
Yes |
|
Loyalty Bonus |
No |
No |
No |
Yes |
Yes |
Yes |
|
Gift Items + Delivery |
No |
No |
No |
Yes |
Yes |
Yes |
|
Priority Withdrawals |
No |
No |
No |
No |
No |
Yes |
Payment Methods
Next in our A Big Candy Casino review, We will look at the financial details. The main focus will be on how to pay and what to watch out for.
For deposits, players have a respectable array of choices, including eZeeWallet, MasterCard, Neosurf, and Visa. If you're into digital currencies, you're in luck, as Bitcoin and other cryptocurrencies are also accepted.
Moving on to currencies, the casino accommodates USD, AUD, and CAD. The minimum deposit is set at a relatively low $20, making it accessible for most players.
The downside is that you need to withdraw at least $100. This might be too high for some players.
Now, let's talk about processing times and fees. Withdrawals can take up to 10 business days, which isn't exactly speedy.
Furthermore, each withdrawal comes with a processing fee that could go up to $40. It depends on how much you withdraw and which payment processor you use. You might also have to pay extra fees for international transactions. These fees are charged by your bank or other financial entities.
These points warrant careful consideration. We advise our readers to proceed with caution when considering these payment options.
Security Measures
A Big Candy Casino employs SSL encryption. This is a standard security protocol designed to keep data transmissions secure.
Although an SSL certificate offers some protection, it's just the baseline in modern cybersecurity standards. Given the sensitive nature of financial and personal data, multiple layers of security measures are generally expected.
The presence of SSL encryption does offer a degree of reassurance. Yet, it's far from an all-encompassing security solution. Without clear information on supplementary security measures or data protection policies, it's advisable to tread cautiously.
A Big Candy offers a few avenues for customer support. One of them is using their live chat feature. However, it's important to note that this option is only accessible to logged-in users.
For those facing login issues, the alternative is to reach out via email at support@abigcandy.com. Another option is to check the FAQ section on their website.
When it comes to responsiveness, the live chat is marketed as a 24/7 service. So, players can expect to get help whenever they need it.
But here's where it gets tricky. We contacted the support team with questions about the casino's licensing. Sadly, these queries were not addressed, rendering our interaction less than helpful.
While A Big Candy provides multiple channels for customer support, the effectiveness is somewhat mixed. The failure to address licensing questions raises concerns about transparency and usefulness.
A Big Candy is a new entrant in the online casino market, having launched in 2023. As we dig deeper into its credentials, we find some glaring gaps. Specifically, the website lacks essential information about its licensing and parent company.
Normally, reputable casinos showcase their license numbers and regulating bodies prominently. This data helps players to check if an online casino is trustworthy and safe. A secure gaming environment is very important in the gambling industry.
In the case of A Big Candy Casino, such details are conspicuously absent. The absence of this information is not a minor oversight; it's a red flag. We highly recommend considering this factor when evaluating whether to engage with this particular casino.
Let's explore A Big Candy Casino login and sign-up process. Accessing your account couldn't be simpler; just your email and password will suffice for login. But if you're new to the platform, you'll need to take some initial steps to register.
The sign-up procedure requires quite a bit of personal information. You'll need to provide:name
Interestingly enough, A Big Candy Casino is different from most online casinos in a weird way. It does not prompt you to accept the terms and conditions or confirm that you are over 18.
Once you've entered all your details, expect an automatic email and an SMS on your phone. These serve as confirmation that you've successfully created your account.
Later in this A Big Candy Casino review, we'll delve into the kinds of documents you'll need for verification. You will also learn what to expect when you want to withdraw your money.
We couldn't find a dedicated Verification section on their website. However, you can email your documents for verification to their email address.
Before you can make a withdrawal, a government-issued photo ID is mandatory. The casino holds the right to request additional documents at any time. This is for identity checks and security measures.
The types of ID accepted include passports, identity cards, and even military IDs. Driver's licenses are also on the list of approved identification methods.
It's crucial to stay informed and prepared when dealing with verification and withdrawals. Understanding the potential risk can help you navigate the platform more safely.
Our A Big Candy Casino review reveals that this candy is far from sweet. You can play different kinds of games on the platform, from slots to table games. However, the catalog is limited to just 200 options.
The platform does not have a live dealer section, which is a disadvantage. Another drawback is the sketchy information about the game providers.
The platform does offer a variety of payment methods, from credit cards to e-wallets and cryptocurrencies. However, restrictive withdrawal policies, long processing times, and high fees are definite cons.
Perhaps the most concerning issue is the lack of transparency. The casino does not provide any information about its license or the owning company. This is a big warning sign for your security as a player.
Customer support is another mixed bag. While live chat is available, it failed to address critical questions when we reached out.
In conclusion, A Big Candy Casino has its moments but falls short in essential areas. So, if you're considering a gaming adventure here, proceed with caution.
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Pros
Cons
Unfortunately, the casino doesn't disclose its licensing details or the owning company. This raises questions about its credibility and safety for players. We recommend approaching with caution due to these glaring omissions.
The platform hosts around 200 games, including slots, card games, and specialty options. While the variety is modest, it makes navigation easier. However, the absence of a live dealer section is a downside.
No, A Big Candy Casino doesn't have a mobile app. Yet, you can access the casino via your mobile browser to play games. The design remains responsive, even on mobile devices.
Multiple payment methods are available, like credit cards, e-wallets, and even cryptocurrencies. However, withdrawal policies are restrictive, with fees and long processing times being major drawbacks.
Although a live chat option is available, it requires you to be logged in. Our experience showed they were not forthcoming with answers to critical questions like licensing.
Yes, they offer a 345% bonus and 30 free spins. Yet, the terms are confusing and inconsistent, particularly regarding the minimum deposit requirements.
The casino accepts USD, AUD, and CAD. This gives some flexibility but might not be enough for a global audience.
Le
Author
Leo Harris
Last Updated: Oct 24, 2023
Leo Harris is a respected author and expert at SlotsFreePlay.com. With a passion for online slot games, Leo thoroughly tests and reviews the latest titles, providing valuable insights to players. His comprehensive evaluations cover gameplay, graphics, and overall entertainment value, helping readers make informed choices. Leo's captivating writing style and industry expertise have earned him a loyal following, making him a trusted voice in the online gambling community.
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